So here is what happened kids! Welcome to retail drama. It’s the same whether it be food or furniture.
Christine believes that because she saw one person get something taken out the front door that she has automatically earned this privilege to get shit taken out the front door only.
She came in to pick up her two chests and I said to her the usual thing I say to all our customers, “Okay I’ll get those ready in back. I’ll have you pull around to the back garage door and we’ll load up.” Most people find this to be a reasonable offer. Not Christine.
“Why I gotta drive around to the back?! You always tell me I gotta go around the back. And I see other people get their stuff brought through the front door.”
I am snappy! “We always have people pull around the back. It’s nothing new. We have on occasion taken stuff through the front door because it was right next to the front door. Your stuff is in back. That’s why we have you pull around to the back…”
She interrupts, “Ah hell no! That ain’t true you take it out the front. I don’t need to go round the back! You gon take it through that front door like you do for all the customers. I ain’t goin round to the back!”
“Well we usually go around to the back because it’s faster and there is less stuff in the way to bring it to your vehicle. But if you insist we’ll let you get it through the front door because you are a princess!”
“Oh I’m a princess! Okay den! I’m a princess!”
“Yep. Meet you out front,” incoherent mumbling and swearing under my breath as I walk hurriedly to the back.
This whole situation is absolutely ridiculous that she wants the shit to go through the front door. What’s fucking stupid is that it doesn’t really matter, other than I have to make sure not to hit the maze of furniture on my way up. It’s really the principle of the thing, we make all our customers go through the back door. Exceptions of course if it is right next to the front door or if they pick up a floor model before we get it taken down and put in back. I will tell you right now I do appreciate her business, I just don’t appreciate her fucking attitude. Of course I’m obviously guilty of attitude as well, but I digress.
I cart the first of two 5 drawer chests, wrapped in plastic and cardboard, up through the front door, which Christine kindly opens. Magically her attitude is completely gone because like a princess she has gotten her way. She may think because she is bigger and louder than me that she can get her way, but honestly it just takes too much energy out of me to even care. I’m wasting enough energy writing about it as it is.
I cart the second chest through the front door and the gentleman helping Christine says, “Ain’t you gonna help load these.”
I snidely remark, “Well usually that’s a back door special but sure I can help you load it.”
We say are goodbyes and I really don’t think any of this would have been a big deal if Christine had been a kind person. But she was rude and defiant and didn’t care to hear me speak, she just wanted her way or no way. Christine was completely capable of driving her vehicle around to the back garage door, like every other customer. Maybe that’s just how she was raised, “be completely difficult and make everyone do cartwheels for you because you are a princess!”
